In response to the recent drastic changes in the domestic logistics supply chain market, in order to adapt to the new market demand, southwest branch recently launched a "one-to-one" business training activities, by the branch's business backbone to all staff "one-to-one" business knowledge and skills training. Through this training activity, we fully realize that: in the face of fierce market competition, southwest branch must be based on the customer value-added services to survive. Specifically speaking, it is to take customer demand as the center, provide excellent quality and reasonable price supply chain service for customers through resource integration, help customers realize value added, improve market competitiveness, so as to enhance customer viscosity and achieve long-term and stable strategic cooperation.
Customer service personnel communication skills
Site operators and customer service staff to discuss how to solve customer needs
Record problems and find solutions.
